SIA Door Supervisor

Course title

Course description

Highfield Award for Working as a Door Supervisor within the Private Security Industry (Scotland) at SCQF Level 6

Door Supervisor Training

In order to obtain an SIA licence you will need to show that you are trained to the right level. This applies to front line staff only.

To get one of the qualifications linked to Door Supervisor licensing you will need to attend and take four training modules and pass three exams. The duration of the training should be 45 hours.

Training leading to the licence-linked door supervision qualifications must be delivered over a minimum of FOUR days. Awarding organisations offering these qualifications will monitor training providers to ensure that their courses meet this requirement.

Course Content

Common Security Industry Knowledge

Session 1: Awareness of the Law in the Private Security Industry
Session 2: Health and Safety for the Private Security Operative
Session 3: Fire Safety Awareness
Session 4: Emergency Procedures
Session 5: The Private Security Industry
Session 6: Communication Skills and Customer Care

Door Supervisor Specialist Module

Session 1: Behavioural Standards
Session 2: Civil and Criminal Law
Session 3: Searching
Session 4: Arrest
Session 5: Drugs Awareness
Session 6: Recording Incidents and Crime Preservation
Session 7: Licensing Law
Session 8: Emergency Procedures
Session 9: Dealing with Vulnerable Individuals
Session 10: Dealing with Queues and Crowds

Conflict Management Module

Session 1: Avoiding Conflict and Reducing Personal Risk
Session 2: Defusing Conflict
Session 3: Resolving and Learning from Conflict
Session 4b: Application of Communication Skills and Conflict Management for Door Supervisors

Physical Intervention Skills Module

Session 1: Introduction to Physical Skills
Session 2: Disengagement Techniques
Session 3: Escorting Techniques

Entry requirements

In order to register on to this qualification, learners are required to meet the following entryrequirements:

Language pre-requisite

Security operatives are likely in the course of their work to be required to make calls to the
emergency services, or need to communicate clearly to resolve conflict. It is therefore essential thatsecurity operatives are able to communicate clearly.

It is the Centres responsibility to ensure that each learner is sufficiently competent in the use of English. All assessment must be conducted in the medium of English. Centres must ensure that learners have sufficient language skills beforeputting the learners forward for assessment.

Fee

£200 inclusive of examination fees and course materials. Remember we accept ITA Scotland accounts for all of our courses!

 

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